Complete Support for Setup and Success of Online Stores

From practical training to long-term partnership, all necessary support for setup, management, and growth of your store is provided in Sika 365.

Customer Support and Partnership

Easy Training and Setup

With complete guidance from Sika 365's expert team, set up your system in the shortest time possible.

Comprehensive Video Training

Complete collection of training videos for all system sections with Persian subtitles

Specialized Documentation

Step-by-step guides and complete technical documentation for optimal use of all features

Admin Panel Training

Complete videos and documentation for managing products, orders, customers, and reports

Guide to Using Apps and Modules

Complete training on working with Sika 365's dedicated apps and modules

Guide to Connecting Payment and Shipping Services

Practical training for connecting to banking gateways and postal and logistics services

24/7 Support

Round-the-clock access to technical support team for resolving any issues or questions

Dedicated Project Manager

A specialized project manager for coordination and supervision of implementation process

Priority Support

Response within less than 2 hours for corporate customers during business hours

Ready to Improve Your Customers' Shopping Experience?

With professional support and continuous partnership, we will be with you until success is achieved.

Partnership for Customer Success

Comprehensive consulting and support services for continuous growth and long-term business success

Obtaining Trust Badge and Economic Code

Complete guidance for obtaining necessary permits and trust badge for legal online store activity

Payment Gateway Setup

Configuration and setup of various valid payment gateways with the best commission rates

Logo and Visual Identity Design

Professional design services for logo, banners, and visual identity matching your business brand

Business Plan Consulting

Development and optimization of business plan with market analysis and competitive strategies

Sales Growth Strategies

Providing practical solutions for increasing sales of your physical and online store

Business Development Guidance

Consulting for business expansion, entering new markets, and increasing market share

Marketing Campaign Setup

Design and execution of effective advertising campaigns on social networks and Google

Performance Optimization

Data analysis and providing practical suggestions for improving performance and increasing conversion

Continuous Support

Continuous partnership of consultant team for problem-solving and optimal utilization of all features